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Privacy Policy

Effective Date: 1/1/2025

KOS RV-Boat Storage respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or use our services. It also explains your rights concerning your personal information.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

2. How We Collect Your Information

We collect information in the following ways:

  • When you fill out forms on our website, including reservation requests and contact inquiries.

  • When you opt-in to receive SMS notifications or other communications.

  • Through cookies and similar technologies to improve your user experience.

3. How We Use Your Information

We collect your information to:

  • Provide and manage our RV and boat storage services.

  • Send you important updates, notifications, and confirmations.

  • Respond to your inquiries and provide customer support.

  • Send SMS notifications (if you have opted in).

  • Improve our website and services.

4. Sharing of Your Information

We value your privacy and do not sell, rent, or share your personal information with third parties for marketing purposes.

Specifically, phone numbers collected for SMS opt-in consent are not shared with any third parties or affiliates under any circumstances. However, we may share your information with:

  • Service providers and contractors who assist us in delivering our services (e.g., payment processors or hosting providers).

  • Legal authorities if required by law or to protect our rights.

5. Cookies and Tracking

Our website uses cookies to improve your browsing experience. Cookies help us:

  • Understand website traffic and user interactions.

  • Remember your preferences for future visits.

You can disable cookies through your browser settings, but some features of the website may not function correctly.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Update: Request access to your data or update inaccurate information.

  • Delete: Request the deletion of your personal data, except where retention is required by law.

  • Opt-Out: Opt-out of receiving communications, including SMS notifications.

To exercise any of these rights, please contact us at:
Email: office@koscomplex.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates when the latest changes were made. Your continued use of our website and services constitutes your acceptance of the updated policy.

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